Wildfires are devastating. Recent news indicated that a fire burning in Northern California is now the largest in the state’s history. In fact, a September 10, 2020 quote from Cal Fire via Twitter said, “The 2020 fire season has been record-breaking, in not only the total amount of acres burned at just over 3 million but also 6 of the top 20 largest wildfires in California history have occurred this year.” This is not good news for insurance adjusters, claim managers, or frankly anyone leading an insurance company.
Despite the growing tenant base in the United States, only a minority of renters maintain renters insurance. This indicates an opportunity for property insurers to access an untapped customer base. In order to captivate a tenant’s attention, insurers must understand why tenants do not carry this insurance and then communicate the benefits of this coverage. Most notably, tenants need to understand the importance of coverage for personal contents, temporary housing, and liability.
As technology has become increasingly integrated into people's lives, the risks that sensitive personal data could be compromised, including Social Security numbers and bank and credit card information, have continued to rise. The theft of personal data can have severe financial consequences, with cybercrimes affecting individuals costing them over $4,000 on average.
Property adjusters have a tough job. Achieving customer satisfaction while also trying to minimize claim costs is a difficult task. Insurance company managers can help their adjusters by providing a playbook for success. This looks different at various insurers; however, below we offer a few tips that may help in establishing a standard of care for adjusters. This guide should help insurers improve their customer satisfaction statistics. Below are seven steps to consider in pursuit of property claims perfection.
Short-term rentals are the new wave for travel-enthusiasts. They’ve offered more options for people interested in experiencing the true feel of new places and they offer a much larger range of prices that make travel accessible to a broader audience. However, in the wake of COVID-19, the travel industry has been hit hard by new safety concerns. Short-term rental landlords are struggling to find ways to make ends meet and optimize their rentals within the current vacation lull to hopefully survive the summer.