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Hotel FAQs

Hotel-FAQsSedgwick’s temporary housing division partners with hotel chains big and small across the country to help relocate victims of property damage to a convenient property as quickly as possible. We set up hotel stays not only for displaced homeowners but also for business professionals and first responders working in relation to catastrophe response. Our hotel team is available 24/7/365 to assist with any needs you may have.

What does Sedgwick’s temporary housing division do?
Sedgwick’s temporary housing division is an emergency relocation resource for property insurance adjusters. We locate, book, and pay for hotel stays on behalf of insurance companies so policyholders won’t have to front the cost and wait on reimbursement.

What hotel costs does Sedgwick cover?
Sedgwick takes all of its direction directly from a homeowner’s insurance adjuster. Insurance adjusters are responsible for ensuring a company’s promises to its policyholders, as written in their home insurance policy, are fulfilled to completion. Typically, we cover room and tax. If parking or pet fees apply it is up to the insurance adjuster to determine if their policy will cover the cost. Sedgwick does not cover security deposits or incidentals.

How often will you have guests stay with us?
The need for short-term rentals varies depending on the location. Our services are needed everywhere disasters happen, whether they be huge natural catastrophes or small homeownership inconveniences. Hotels that want to partner with us and provide housing covered by homeowners insurance should register in our hotel database.