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Having a reliable temporary housing provider improves claims experiences for all stakeholders in the claims process. More carriers turn to Sedgwick to ensure their customers have the most comforting experience possible after they have experienced a loss.

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The temporary housing partner you can trust

The manner in which your temporary housing provider handles your claim sets the stage for all other claims filed in connection with the loss. That’s why you need a partner you can trust to get the job done right.

When you partner with Sedgwick, you can trust that we will consistently provide you with the most cost-effective, convenient, and comfortable temporary housing options possible, 24/7/365. We do this with unsurpassed integrity, service, innovation, and attention to detail on each and every assignment.

You can also trust that you, and every policyholder we care for on your behalf, will be given our highest priority and utmost dedication, evidenced by our 98+% policyholder satisfaction rating. We share your passion for your policyholders and will set the stage for success in finding the perfect temporary housing options, starting at our First Notice of Loss (FNOL) throughout the entire life of the claim.

Coverage across the U.S. and Canada

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Our Hotel Process
  1. New Housing Request Submitted
  2. Sedgwick’s temporary housing division reaches out to policyholder to identify housing needs
  3. Sedgwick coordinates hotel stay within around fifteen minutes and provides policyholder check-in instructions
  4. Policyholder moves into hotel
  5. Sedgwick extends hotel stay as directed by insurer and assists with housing until move-out
woman waking up in the morning
Our Housing Process
  1. New Housing Request Submitted
  2. Sedgwick’s temporary housing division reaches out to policyholder to identify housing needs
  3. Sedgwick coordinates hotel stay if needed, and then identifies available temporary housing options when necessary
  4. Policyholder views temporary housing options and moves into the temporary housing they choose
  5. Sedgwick extends temporary housing lease when necessary and supports the policyholder until move-out
homes in a neighborhood