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Category: Insurance Claims

Is your roof ready for storm season?

The intense heat of late summer is a good reminder of what lurks ahead… storm season. While hurricane season officially runs June 1 to November 30, the peak season is from mid-August to late October. Each year the number and severity of storms vary; however, storms spawning from daily thermal heating and tropical disturbances, if not hurricanes, are certain. Preparing for storms requires proactive thought...

Adjuster resources in the property claims puzzle

The work of a property adjuster is challenging. Claims vary in severity and complexity and can wear down a property adjuster, especially new adjusters learning the trade. In order to provide first-class customer service, property adjusters must know the tools available to assist property owners throughout a claim. Below is a description of several resources available to assist both property adjusters and their displaced homeowners...

5 easy ways to improve policyholder satisfaction during property claims

Almost 6% of homeowners filed a property claim during 2017, per ISO research. This is consistent with historical data for property claims nationwide. While only a small percentage of homeowners may experience a loss in a given year, property loss is unforgettable. The purpose of property insurance is to minimize the financial damage caused during a property loss. Financial protection, however, is not the only...

Indestructible homes: how disaster resistant building practices are mitigating losses

Following Hurricane Michael little remained in Mexico Beach Florida. Destruction was the only obvious landscape feature surrounding this beautiful beach community. In surveying photos of the damaged community, however, one thing sticks out. In the middle of the massive destruction stands one large house, known as the Sand Palace. This home is a three-story, four-bedroom, and four-and-a-half-bath vacation rental. The obvious question remains… why did...

Lessons learned about evolving hurricane risks

Hurricane Michael developed into a Category 5 storm on October 10, 2018, and made landfall near Mexico Beach, Florida, in the Florida Panhandle. Michael had wind speeds that just recently confirmed it as a Category 5 storm, which is likely the strongest hurricane to ever hit the Florida Panhandle and could be the strongest to come onshore in that region since Hurricane Dennis in 2005....