Seven steps to perfect property claims

Posted: June 30, 2020

Property adjusters have a tough job. Achieving customer satisfaction while also trying to minimize claim costs is a difficult task. Insurance company managers can help their adjusters by providing a playbook for success. This looks different at various insurers; however, below we offer a few tips that may help in establishing a standard of care for adjusters. This guide should help insurers improve their customer...

Tree damage claim complexities

Posted: May 4, 2020

A tornado outbreak on Easter Sunday 2020 left 33 people dead, making it the deadliest in over six years. Tree damage tends to be one of the leading causes of fatalities in tornados, hurricanes, or severe thunderstorms. Along with the threat to life, falling trees often cause property damage. Whether it is a flying branch that smashes through a window or the upper portion of...

Scrap or salvage: deciding whether to repair or replace after a disaster part I: roofing, frame, and foundation

Posted: December 16, 2019

Homeowners face a long list of difficult decisions following a significant property loss. As a result, property owners must lean on experts such as property insurers, contractors, salvage experts, and others to assist in the response and recovery process. One of the most important decisions revolves around whether to repair or replace the major components of a home. Below is the first post in a...

Is your roof ready for storm season?

Posted: August 28, 2019

The intense heat of late summer is a good reminder of what lurks ahead… storm season. While hurricane season officially runs June 1 to November 30, the peak season is from mid-August to late October. Each year the number and severity of storms vary; however, storms spawning from daily thermal heating and tropical disturbances, if not hurricanes, are certain. Preparing for storms requires proactive thought...

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