TA InsuredTrak is the policyholder’s self-service portal for temporary housing. TA InsuredTrak is a progressive web app that provides insureds immediate insight into their accommodations. Basic InsuredTrak profiles allow insureds to modify their temporary housing needs or request extensions to their stay. Additional advanced features are available for select carriers. TA InsuredTrak helps policyholders think proactively about their temporary housing needs and provides property adjusters additional insight into Coverage D usage for every claim with Temporary Accommodations.
View directions to temporary hotel or long-term property, as well as nearby restaurants, gyms, or points of interest property through Google Maps plug-in.
Update the number of adults, children, and pets, add hotel room preferences, or notify the TA housing search team of special requests for accommodations.
Request extensions when additional time in a hotel or temporary housing is needed and provide helpful status updates to adjusters on the progress of home repairs.
Select carrier customers can take pictures of receipts and upload them for adjusters to review for reimbursement.
TA InsuredTrak is Mobile
Accessible on any desktop, tablet, or smartphone
Progressive Web Application (PWA)
Faster than comparable apps
Nothing to download/take up space on your phone
Activate text and email notifications
24/7 InsuredTrak user support
Encrypted data for maximum security
Policyholders Love InsuredTrak
What Our Customers Are Saying
"It was so easy to login and see my hotel’s address. There are more than a few hotels around us and the web app made it east to know I was going to the right hotel."
Tamika, Charlotte, NC
"TA’s service was top notch. Communication is really important to me and your team was on it from the start. I really liked having a place to track the status of our housing search in your web app, instead of calling in. Your team communication is phenomenal. Thank you, TA!"
Gregory, Salt Lake City, UT
"The text message updates throughout our claim have been really helpful reminders. I almost forgot to tell our adjuster our home repairs were delayed and we needed two more weeks in the hotel!"
Cynthia, Newark, NJ
"My experience with TA has been a good one. There have been many moving parts going on since the tree fell on our house. It’s nice to not have to call or leave voicemails for anyone and just use the InsuredTrak website. I feel more organized and like I won’t forget when I do them at my computer."
Tiffany, Charleston,SC
"The hotel accommodations we were provided were very nice. We felt taken care of and in control of where we went. The InsuredTrak app was helpful when we needed to extend our stay."
