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Policyholder Self Service Portal TA InsuredTrak


TA InsuredTrak

TA InsuredTrak is the policyholder’s self-service portal for temporary housing. TA InsuredTrak is a progressive web app that provides insureds immediate insight into their accommodations. Basic InsuredTrak profiles allow insureds to modify their temporary housing needs or request extensions to their stay. Additional advanced features are available for select carriers. TA InsuredTrak helps policyholders think proactively about their temporary housing needs and provides property adjusters additional insight into Coverage D usage for every claim with Temporary Accommodations. 

View Stay Information   

Access booking confirmation numbers, check-in information, property address, and initial booking dates. Stay information is cached for offline access.

Get Directions   

View directions to temporary hotel or long-term property, as well as nearby restaurants, gyms, or points of interest property through Google Maps plug-in.

Modify Housing Needs   

Update the number of adults, children, and pets, add hotel room preferences, or notify the TA housing search team of special requests for accommodations.

Request Extensions   

Request extensions when additional time in a hotel or temporary housing is needed and provide helpful status updates to adjusters on the progress of home repairs.

Checkout Early   

End a hotel stay early if a home becomes livable sooner than the expected check-out date to prevent wasted spending.

Submit Receipts   

Select carrier customers can take pictures of receipts and upload them for adjusters to review for reimbursement. 

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