ClaimTrak provides Property Adjusters an easy, intuitive platform to view, and take action on, housing claims being handled by Temporary Accommodations. Submit New Housing Requests or respond to Hotel and Housing Extension Requests on existing claims. Within ClaimTrak you can also approve temporary housing options, view claim expenses and much more. Whether you’re on your computer or mobile device, ClaimTrak is the most efficient way for Property Adjusters to handle housing claims with TA.
Submit, track, and manage claims online from your desktop or any mobile device. Approve hotel and housing extension requests, review and approve housing options, and download final invoices for payment.
Access Google maps tools to view the locations of policyholders address of loss, temporary hotel, and long-term property options. Easily calculate travel distance for reimbursements.
Team Claim Access
Safely share access to your claim data with teammates, temporarily transfer claim ownership, or reassign a claim to a teammate. Managers can be given access to all claim data for their team's housing claims.
Set customized email, text, and voice memo notifications from more than twenty claim-action items, such as policyholder hotel or housing extension requests.
Manage Claims Online
Access all your claim data from any desktop or mobile device, and view real-time progress on your claims with TA.
View time-stamped claim notes detailing every interaction your policyholder has with our team, and add notes directly into our internal system, to be viewed by all TA employees.
TA ClaimTrak is Mobile
Mobile friendly site
Faster than comparable apps
Nothing to download/take up space on your device
Easily switch to mobile notifications
24/7 ClaimTrak user support
Encrypted data for maximum security
Adjusters Love ClaimTrak
"TA’s extension request e-mails are super convenient and easy, plus they have a description so that you know why the extension is being requested even if the insured has not contacted you directly, avoiding an extra phone call. It’s literally one click."
Claims Manager, Irving, TX
"Since I started using Temporary Accommodations, I’ve been very pleased with the communication and convenience. My customers are contacted very quickly and are kept in the loop throughout the process. If any extensions are needed the ClaimTrak link provided via email allows me to quickly and easily provide authorizations to give our customers a seamless claim experience."
Sr. Property Field Adjuster, Winston-Salem, NC
"We register all new hires for TA’s housing portal. ClaimTrak makes it easy for me to keep tabs on my team’s progress with the ALE portion of their claims. Having the ability to reassign a claim when it is transferred has been great."
Regional Field Claims Manager, Tallahassee, FL
"The ClaimTrak support team has been really great helping our new adjusters learn the platform."
Property Claims Team Manager, Denver, CO
"Communication with TA has been detailed and timely since the start! Thank you for all the text notifications through ClaimTrak Mobile. I really feel like TA is getting the job done and keeping me in the loop."