ClaimTrak provides Property Adjusters an easy, intuitive platform to view, and take action on, housing claims being handled by Temporary Accommodations. Submit New Housing Requests or respond to Hotel and Housing Extension Requests on existing claims. Within ClaimTrak you can also approve temporary housing options, view claim expenses and much more. Whether you’re on your computer or mobile device, ClaimTrak is the most efficient way for Property Adjusters to handle housing claims with TA.
View Stay Information
Access booking confirmation numbers, check-in information, property address, and initial booking dates. Stay information is cached for offline access.
View directions to temporary hotel or long-term property, as well as nearby restaurants, gyms, or points of interest property through Google Maps plug-in.
Modify Housing Needs
Update the number of adults, children, and pets, add hotel room preferences, or notify the TA housing search team of special requests for accommodations.
Request extensions when additional time in a hotel or temporary housing is needed and provide helpful status updates to adjusters on the progress of home repairs.
End a hotel stay early if a home becomes livable sooner than the expected check-out date to prevent wasted spending.
Select carrier customers can take pictures of receipts and upload them for adjusters to review for reimbursement.
"TA’s extension request e-mails are super convenient and easy, plus they have a description so that you know why the extension is being requested even if the insured has not contacted you directly, avoiding an extra phone call. It’s literally one click."
Claims Manager, Irving, TX
"Since I started using Temporary Accommodations, I’ve been very pleased with the communication and convenience. My customers are contacted very quickly and are kept in the loop throughout the process. If any extensions are needed the ClaimTrak link provided via email allows me to quickly and easily provide authorizations to give our customers a seamless claim experience."
Sr. Property Field Adjuster, Winston-Salem, NC
"We register all new hires for TA’s housing portal. ClaimTrak makes it easy for me to keep tabs on my team’s progress with the ALE portion of their claims. Having the ability to reassign a claim when it is transferred has been great."
Regional Field Claims Manager, Tallahassee, FL
"The ClaimTrak support team has been really great helping our new adjusters learn the platform."
Property Claims Team Manager, Denver, CO
"Communication with TA has been detailed and timely since the start! Thank you for all the text notifications through ClaimTrak Mobile. I really feel like TA is getting the job done and keeping me in the loop."