About TA

What Makes TA Great You Ask?

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Our Mission

Our mission is to serve the insurance industry and its displaced policyholders by providing the fastest, most convenient, cost-effective and comfortable temporary housing with unsurpassed integrity, service, and attention to detail. 

The Fastest

Within fifteen minutes of receiving a claim, TA reaches out to homeowners displaced by disaster. Day, night, weekend, or holiday, we find immediate temporary housing solutions within minutes. For longer-term housing, we're working around the clock and available 24/7/365.

Most Convenient

TA covers the cost of temporary housing to prevent families from paying out-of-pocket. That way they aren't waiting on reimbursement. During our initial call, we identify points of importance for each family.  We find temporary housing options that don't disrupt your daily lives.

Cost-effective

By negotiating shorter lease terms and booking hotel rooms at corporate rates, TA helps settle claims with less cost. Our corporate discounts help claims stay under any additional living expense budget. TA is the most cost-effective decision for temporary housing.

Comfortable

Families view their property options before signing a lease. TA provides furniture, housewares, kitchenware, and other comforts of home. If anything can be done to make a family more comfortable, TA is available 24/7/365.

Property Adjusters can submit New Housing Requests to our team 24/7/365 via phone, email, online, or through our ClaimTrak portal.
Property Adjusters can submit New Housing Requests to our team 24/7/365 via phone, email, online, or through our ClaimTrak portal.
Within 15 minutes of receiving the New Housing Request, a TA Caretaker contacts the policyholder to explain our service and determine what accommodations best fit the needs of the policyholder and their family.
Within 15 minutes of receiving the New Housing Request, a TA Caretaker contacts the policyholder to explain our service and determine what accommodations best fit the needs of the policyholder and their family.
Depending on a policyholder’s needs, TA coordinates hotel stays and/or short-term housing. We review options first with the insurance adjuster to obtain approval, then with the policyholder to schedule hotel check-in or a rental viewing.
Depending on a policyholder’s needs, TA coordinates hotel stays and/or short-term housing. We review options first with the insurance adjuster to obtain approval, then with the policyholder to schedule hotel check-in or a rental viewing.
When acceptable accommodations are found, TA processes payment and paperwork to ensure a speedy move-in. We make sure any needed furniture or housewares are delivered on the day of move-in.
When acceptable accommodations are found, TA processes payment and paperwork to ensure a speedy move-in. We make sure any needed furniture or housewares are delivered on the day of move-in.
TA continues to pay for housing and assist policyholders throughout the duration of their claim.
TA continues to pay for housing and assist policyholders throughout the duration of their claim.

Temporary Housing with TA

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TA Timeline

Jan. 1996
Aaron begins helping property adjuster find temporary housing for policyholders.
Jan. 1998
TA signs first national account with a top five property insurer.
May. 1999
Moved into first office space in the Lindbergh neighborhood of Atlanta.
Sept. 2000
TA 360, our internal processing system is launched, digitizing claim data.
July. 2001
TA relocates to Piedmont Business Center in the Buckhead neighborhood of Atlanta.
Sept. 2005
TA launches our CAT Response program following Hurricane Katrina.
March. 2006
TA partners with national hotel chains to provide displaced policyholders with same-day stays.
June. 2009
TA signs second top five property insurer as a national account.
Feb. 2011
TA releases HotelTrak for its customers to track and manage their hotel stays.
April. 2014
TA signs the largest insurer as a national account.
Jan. 2015
HotelTrak evolves into ClaimTrak to encompass both hotel and housing claim data in one claims portal.
Jan. 2019
TA expands its headquarters to encompass an additional floor in Piedmont Business Center.
April. 2019
TA releases ClaimTrak 2.0, adding advanced features and reporting capabilities to its portal.

Adding Care To Every Claim

Temporary Accommodations has been caring for families displaced by disasters since 1996. Our passion, innovation, and commitment continue to make us a preferred temporary housing vendor of insurers nationwide. 

Read Our Story

Meet Our Team

Our team leaders come from a variety of backgrounds in real estate, hospitality, and customer service. They are the experts when it comes to temporary housing logistics, and caring for families during relocation.


Alanna Cannon, MBA

Financial Controller

Laura Delpiano

Vice President of Operations

Mike Leslie

Vice President of Sales and Marketing

Rick Arnold

Director of National Accounts

Tommy Chapman

Vice President

Chris Baldwin

Chief Operating Officer

Aaron Wilson

President/Chief Executive Officer

MEET TEAM TA

About

Since 1996 Team TA has been an integral part of the property claim lifecycle. Insurance Professionals, homeowners, and first responders have come to know and respect Temporary Accommodations as the industry standard for Additional Living Expense Management, Temporary Relocation and Catastrophe Response Housing. Our team focuses on cost management and stress reduction for a better customer experience.

Contact info

Temporary Accommodations operates 24/7/365 from our headquarters in Atlanta, Georgia and has Account Managers stationed nationwide to assist our customers.

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Careers

TA is currently taking applications from passionate caretakers interested in starting a new career in the temporary housing service industry. For more information click here. 

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