Showing sympathy while social distancing
Posted: June 2, 2020
Showing sympathy while social distancingWhen someone purchases property insurance, he or she makes a bet. Homeowners wager that if a claim occurs, then the insurance company will respond to help the customer make whole on the loss. A large portion of the client’s expectation is financial; however, the insurance adjuster’s attitude towards their customer following a loss has an even greater impact on the customer experience and overall claim...