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Overnight Auditor

Title: Overnight Auditor

Department: Hotel Division

Reports To: Overnight Supervisor

 

Job Summary:

Our Overnight Auditors provide support to our operations team with retrieval and resolution of hotel folios. Overnight Auditors also assist our customers with other hotel booking and extension requests.

 

Summary of Essential Job Functions

  • Call hotels to request folios for checkouts and partials daily
  • Call hotels for resolution on customer problems
  • Work with Billing Specialist to resolve problem folios
  • Organize folios received and problem folios tickets
  • Assist the Housing Coordinators with hotel extensions
  • Assist with booking hotel stays

 

Minimum Requirement

  • High School diploma or GED. BA degree preferred
  • Hospitality industry experience preferred 
  • Strong math skills, attention to detail and research skills
  • Possess excellent communication, grammar, and phone skills
  • Ability to work independently, show initiative and meet deadlines
  • Strong computer skills including Microsoft Word and Excel

 

Minimum Work Experience

  • Minimum of two (2) years of general office experience

 

Job Type: Full-time

 

Temporary Accommodations is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Temporary Accommodations is an LGBT Certified Enterprise.