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Policyholders

Our compassionate team sees beyond your home insurance claim. You’re individuals and families going through an extraordinarily tough time, in need of empathy, care, and support. That’s why we go above and beyond to ensure your transition into temporary housing is as smooth and stress-free as possible.

What We Offer

Temporary Accommodations provides relocation services to property adjusters and policyholders making a claim. We book hotel accommodations on our card so you don’t have to worry about reimbursements. We also search properties that fit your needs and negotiate short-term lease agreements on your behalf to manage costs.

Fast Service

You will receive faster service from TA than any of our competitors. Within fifteen minutes of receiving a claim, our team reaches out to make first contact with you and follows up daily.

Flexible Options

We stay flexible and work with you to find the most sensible solution to your temporary housing needs, without interrupting or overcomplicating your daily routine. 

Cost Management

TA's accounting team makes sure your policy stays within its additional living expense budget, and we cover the costs of your temporary housing upfront so you don't have to wait on reimbursement. 

Customized Care

We listen to you and make sure all your needs are heard and supplied for. We approach each request with a fresh mind and the care that you deserve.

Simplifying the Claim Process
One Home at a Time.

What Policyholders Are Saying

Testimonials
"It was so easy to login and see my hotel’s address. There are more than a few hotels around us and the web app made it east to know I was going to the right hotel."
Tamika, Charlotte, NC
"TA’s service was top notch. Communication is really important to me and your team was on it from the start. I really liked having a place to track the status of our housing search in your web app, instead of calling in. Your team communication is phenomenal. Thank you, TA!"
Gregory, Salt Lake City, UT
"The text message updates throughout our claim have been really helpful reminders. I almost forgot to tell our adjuster our home repairs were delayed and we needed two more weeks in the hotel!"
Cynthia, Newark, NJ
"My experience with TA has been a good one. There have been many moving parts going on since the tree fell on our house. It’s nice to not have to call or leave voicemails for anyone and just use the InsuredTrak website. I feel more organized and like I won’t forget when I do them at my computer."
Tiffany, Charleston,SC

Meet Our Team

Our team leaders come from a variety of backgrounds in real estate, hospitality, customer service, and disaster prevention. They are the experts when it comes to property claims, temporary housing logistics, and caring for families displaced by disaster.